Years of experience: 28

Executive CoachCPOCustomer ServiceConsultingFinanceIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rob's Career Path
VP Product Jan. 2022 -
Present
Blue PrismVP Product
Warrington, England, United KingdomI lead a team of product, CX/UX and PMO colleagues with full responsibility across the product lifecycle including strategy development, roadmap, client interaction, product design and go to market. Key Achievements: * Discovery, design and delivery of multiple AI agents enabling teams to go faster and transforming customer journeys. * Responsible for buy/build/partner strategy design and imp...
Head of Product and User ExperienceOct. 2019 -
Jan. 2022
Blue PrismHead of Product and User Experience
Warrington, England, United KingdomI was hired to establish, develop and grow a product team including recruitment, ways of working, process design and implementation of product lifecycle and agile methodologies. Key achievements: * Integration of acquired business at a people, process, technology and roadmap level * Grew product team from 5 to over 50 with best in org customer engagement and retention scores * Coached and men...
Senior Product ManagerJun. 2019 -
Oct. 2019
AND DigitalSenior Product Manager
Halifax, United KingdomI was brought in to help define and shape a £100m transformation programme to white label and monetise insurance solutions on the cloud. Key responsibilities included working with product and engineering colleagues to develop a business case and plan that was ultimately signed off by exec sponsors. I chose to leave the role as I preferred the accountability of delivery and didn't enjoy the ha...

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