Years of experience: 22

Chat SupportLive ChatCustomer Retention SpecialistData EntryData Entry SpecialistTyping Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ann's Career Path
Technical Support Department ManagerNov. 2009 -
Present
Blueroof360Technical Support Department Manager
Maximized client retention by building and maintaining long-term relationships with key clients, saving valuable accounts and relationships. • Built and maintained a vast resource library consisting of videos, PDF files, and a searchable user forum. This is an intuitive program which has allowed us to expand clientele without increasing internal headcount support. • Conducted weekly informati...
Professional Homemaker and Community AmbassadorJun. 2004 -
Nov. 2008
HomemakerProfessional Homemaker and Community Ambassador
Greater Salt Lake City Area*I have been an active member of educational initiatives in Utah. Particularly serving on boards and committees which focus on social action. * Managed a small side-business while running all aspects of a lively household.
Special Populations Outreach CoordinatorAug. 2001 -
May. 2004
PPAUSpecial Populations Outreach Coordinator
Greater Salt Lake City Area* Developed and delivered a training program to provide basic social skills for incarcerated women through PPAU. * Presented to incarcerated youth, providing education in basic health care. * Developed and delivered a training program to Utah's diverse refugee populations, focusing on health care. * Assisted refugee women as well as women from low income backgrounds in accessing health care a...