Years of experience: 26

⚖️ LegalPortfolio ManagerCase ManagerChat SupportCustomer Retention SpecialistTyping Specialist

Trust Score

Highly reliable; strong professional involvement.

70%
Susan's Career Path
T.E.A.M. Manager, Training and EducationJul. 2015 -
Aug. 2018
Boston Connect Real Estate ServicesT.E.A.M. Manager, Training and Education
-Mentored and guided agents ensuring all were trained in real estate best practices and capable of representing clients -Responsible for scheduling, facilitating and/or teaching various weekly trainings, classes and workshops -Work on regular basis both individually and in group settings to teach agents about various online resources, company specific software as well as rules & regulations p...
Field RepresentativeJul. 2014 -
Jun. 2015
Mueller ReportsField Representative
-Traveled up to 30 miles per day to visit customer locations -Visited insured homes to measure and photograph various aspects of property Created floor plans and calculated living area with software provided Completed paperwork in full, on time and with high accuracy
Broker AssociateAug. 2011 -
Present
Pembroke, Massachusetts, United States-Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction -Compared properties possessing similar features to determine competitive market prices -Negotiated, facilitated and managed real estate transactions from beginning to end ,including home inspection, appraisal process, mortgage commitment and closing -Negotiated contracts on...