Years of experience: 12

Tech SupportSystem AnalystDevOpsIT

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Syed's Career Path
Sr. Production Operations EngineerNov. 2023 -
Present
MetaSr. Production Operations Engineer
Worked as part of a team managing a globally distributed server fleet of over 12 million servers across multiple data centers. Analyzed complex technical issues, including automated tooling, hardware failures, and network problems. Utilized data-driven decision-making to identify root causes, develop effective solutions, and implement process improvements, ensuring optimal system performanc...
Sr. Systems AdministratorNov. 2017 -
Dec. 2023
Palo Alto NetworksSr. Systems Administrator
Plano, Texas• Implementation and management of Lab Automation utilizing Spirent Velocity platform. • Automation script development using PowerCLI/Powershell scripting, based on user requirements. • Build and maintain a VMware ESXi environment using clusters, resource pools and shared storage. • Training and assisting users with lab systems, tools and processes. • Assisting users with building and provisi...
DevOps EngineerJul. 2017 -
Nov. 2017
AllstateDevOps Engineer
Irving, TX• Serve as the key contact for assigned applications. Stay current with all application upgrades and enhancements. • Work with technical teams to resolve issues, install and test upgrades and customizations. • Coordinate with departments to provide application training/education, and documentation • Work with the business units to learn their processes and how they are applied within the supp...