Years of experience: 23

Sport FanStartup FounderMarketingITC-level Executive⚖️ Legal

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Amy's Career Path
Director of Program ManagementMay. 2024 -
Present
NantHealthDirector of Program Management
• Led end-to-end project lifecycle for SaaS applications, achieving an 85% increase in project success rates by ensuring alignment with strategic business objectives and client needs. • Collaborated with development teams to ensure alignment with project requirements and timelines, resulting in a 30% improvement in on-time delivery implementations. • Conducted feasibility studies and risk ass...
Senior Program ManagerSep. 2022 -
May. 2024
NantHealthSenior Program Manager
Remote• Implemented enhanced product features for national Health Plans, increasing client ROI by 30% by aligning with state and federal PDLs. • Led internal project to streamline reporting, improving efficiency by 75% and supporting strategic business objectives. • Managed development and branding of clinical policies for HUM services, ensuring compliance with Medicare and Medicaid regulations. • ...
Senior Customer Success ManagerMar. 2020 -
Oct. 2022
NantHealthSenior Customer Success Manager
• Managed process improvements and successful implementation of User Panel for oncology product reaching 750,000+ users nationwide. • Increased CSAT scores by 22% and expanded provider portal to over 1300 members. • Consistently achieved strategic targets and provided training and educational materials for customers.