• Led end-to-end project lifecycle for SaaS applications, achieving an 85% increase in project success rates by ensuring alignment with strategic business objectives and client needs.
• Collaborated with development teams to ensure alignment with project requirements and timelines, resulting in a 30% improvement in on-time delivery implementations.
• Conducted feasibility studies and risk ass...
Remote• Implemented enhanced product features for national Health Plans, increasing client ROI by 30% by aligning with state and federal PDLs.
• Led internal project to streamline reporting, improving efficiency by 75% and supporting strategic business objectives.
• Managed development and branding of clinical policies for HUM services, ensuring compliance with Medicare and Medicaid regulations.
• ...
• Managed process improvements and successful implementation of User Panel for oncology product reaching 750,000+ users nationwide.
• Increased CSAT scores by 22% and expanded provider portal to over 1300 members.
• Consistently achieved strategic targets and provided training and educational materials for customers.