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Years of experience: 4
Startup FounderIT📝 Influencer or BloggerSales & BizDevEngineerConsulting
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Arnita's Career Path
Nov. 2024 -Present
BUiLT InternationalAssistant Executive Director - Program Manager
Texas, United StatesAs the program manager of the BUiLT REiT training program I am responsible for the day-to-day operations, strategic development,
implementation and management of the program’s growth and ensure its training objectives.
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Oversee the planning, development, and implementation of the BUILT REIT Program, ensuring alignment with its mission
Coordinate training workshops and seminars on tec...
Aug. 2022 -Present
JPMorgan Chase & Co.Technical Support Analyst
United StatesAs a Technical support Analyst I am responsible for maintaining the production environment of custody reporting services and resolving production service interruptions for 20 application systems within corporate and investment banking.
Analyze and troubleshoot production application incidents or anomalies, closing 200+ tickets per year tracked by ServiceNOW
Improve operational stability and a...
Jun. 2021 -Aug. 2022
Wiley EdgeProduction Support Analyst
Texas, United StatesAs a production support analyst I was responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience. Assignment - JP Morgan Chase
Assist in monitoring production environments for anomalies and address issues using IBM Mainframe
Onboarded new document...