Years of experience: 22
Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterTechnical Support AgentConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Dana's Career Path
Jan. 2023 -Present
RPM Expedite USAOperations Representative
Quoted customers, analyzing inventory, booking shipments, tracking and tracing, and accurately invoicing customers.
Jan. 2005 -Jan. 2020
Dispatched service technicians to calls, Processed payroll, Accounts Receivable, and Accounts Payable. Costed each job to confirm profitability. Performed Energy Audits and provided customers with a formal report showing where to improve energy efficiency.
Jan. 2000 -Jan. 2005
Performance Air LtdOwner
Dispatched service technicians to calls, Processed payroll, Accounts Receivable, and Accounts Payable. Costed each job to confirm profitability. I sold this company to Wortman Central Air.