Years of experience: 16
CopywritingCall CenterSupport SpecialistProofreaderBlog ManagerCall Center Supervisor
Trust Score
Exceptionally trusted; proven professional excellence.
Teri's Career Path
Jan. 2024 -Present
Philadelphia Federal Credit UnionApplication System Analyst
Pennsylvania, United States
Apr. 2022 -Jan. 2024
ConnectionRefresh Project Team Lead at Children's Hospital of Philadelphia
Philadelphia, Pennsylvania, United States• Coordinates IT Technicians at the different locations based on priority and need
• Hired, supervised and directed workers engaged in special project work, problem-solving, monitoring and installation of data communication equipment and software.
• Assures tickets are resolved in a timely manner or escalated appropriately
• Experience working in a regulated environment (Healthcare, Life Scie...
Aug. 2021 -Apr. 2022
Toll BrothersSenior Marketing Content Specialist
Fort Washington, Pennsylvania, United States• Manage the accuracy and completeness of digital content in the DAM and CMS.
• Manage Matterport content and Markmonitor domain library.
• Partner with IT and the web development team to publish content and assets.
• Test and support interfaces while ensuring the quality is maintained and the websites and applications meet standards.