Years of experience: 17

United KingdomCall CenterCustomer Support RepresentativeAppointment SetterTechnical Support Agent🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kavita's Career Path
Principal Technical Program ManagerNov. 2023 -
Present
Infosys ConsultingPrincipal Technical Program Manager
London, England, United KingdomPrincipal Technology Programme Manager – BP Central Data Office - Jan 2025 - Till Date Defined customer contact, onboarding, and offboarding strategy across Fleet, Aviation, and Lubricants systems. Implemented a data governance framework, reducing inconsistencies by 40% and ensuring compliance. Automated data validation, improving accuracy by 35% and cutting manual effort by 50%. Led resoluti...
Information and Digital Technology Manager - Marine (Low Carbon Solutions)Sep. 2021 -
Nov. 2023
ShellInformation and Digital Technology Manager - Marine (Low Carbon Solutions)
Bangalore Urban, Karnataka, India- Own the Strategic Plan for the Portfolio, co-creating and evergreening technology and data response to business vision, priorities and challenges through the business facing natural team. - To identify, select, refine, and relentlessly manage a robust pipeline of technology and data opportunities that target the unlocking of new sources of business value from recognized business and custome...
Senior Continuous Improvement SpecialiFeb. 2019 -
Sep. 2021
ShellSenior Continuous Improvement Speciali
Bengaluru Area, India• Orchestrating overall direction and oversight of continuous improvement initiatives, framework, tools, resources, and methodology across Downstream business within Shell. • Leading the process that identifies and implements significant Continuous Improvement opportunities to support corporate objectives. • Ensuring the integrity of IT services & operational processes with improved efficienc...

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