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- Anne Kirklin
VP / Process Improvement Consultant, Sr. @PNC Financial Services Group
is looking for a jobProcess Improvement Strategic Consultant About myself
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Years of experience: 29
ConsultingFinanceInvestor RelationsBanking OperationsCall CenterExecutive Coach
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Exceptionally trusted; proven professional excellence.
Anne's Career Path
Feb. 2019 -Aug. 2024
PNCVP Process Improvement Consultant, Sr
Pittsburgh, Pennsylvania, United StatesAssess and drive business process improvement projects and initiatives from analysis and project charter development through quantification analytics, discovery, definition, execution, and transition. Conduct thorough business diagnostics to develop CBAs and prioritize value creation projects. Lead efforts to improve the customer experience, quality, and/or minimize process waste. Assess and ...
Aug. 2017 -Feb. 2019
PNCAVP/Process Improvement Consultant, Sr.
Pittsburgh, PAEvaluate and oversee business performance improvement projects from research & assessment through transition to BAU. Conduct thorough business diagnostics to identify, quantify and prioritize value creation projects. Lead initiatives to improve quality and/or minimize process waste. Motivate and work with leadership to ensure transition is smooth and effective. Assess and effectively manage r...
Mar. 2016 -Aug. 2017
PNCOfficer / Operations Manager
MIAMISBURG, OH•Executes operating plan and communicates strategy to operations team. Manages supervisors and/or individual contributors.
•Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions. Processes and/or reconciles transactions of varying risk and financial value in accordance with established policies and procedures. •Manages ...
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