Years of experience: 19

Typing SpecialistData EntryUnited StatesITConsultingProject Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Erin's Career Path
Manager of Professional ServicesApr. 2024 -
Present
ACS Services, Inc.Manager of Professional Services
* Oversee and manage the Professional Services Team, ensuring effective team performance and collaboration in alignment with ACS goals. • Serve as a key player within IT Professional Services Team, actively contributing to project execution and delivery, leveraging technical expertise and project management skills. • Lead by example in balancing individual project contributions with manageria...
Head of OperationsJul. 2023 -
Mar. 2024
MSPbots.aiHead of Operations
As the Head of Operations at MSPbots.ai, I led strategic operational initiatives to drive organizational alignment and optimize efficiencies. My key responsibilities included: • Crafting and executing a comprehensive operational strategy aligned with company goals. • Identifying opportunities for operational efficiency improvements and cost optimizations. • Building and nurturing a high-perfo...
Operations Director, Cloud and InfrastructureApr. 2023 -
Jun. 2023
Ascend TechnologiesOperations Director, Cloud and Infrastructure
Manage the Engineering and IT Operations teams within the Cloud/Infra division of Ascend. Management responsibilities include overseeing, leading and executing strategic division initiatives, managing team schedules, assisting the team in prioritizing daily workload, being an escalation point for complex issue resolution, and ensuring all tasks are completed correctly and in a timely manner.