Years of experience: 9

Soft Skills TrainerEducation🐦 DesignConsulting

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Olga's Career Path
Senior Project Manager, Learning & DevelopmentSep. 2024 -
Nov. 2024
Freddie MacSenior Project Manager, Learning & Development
• Spearheaded the evolution of training capabilities for the Multifamily Underwriting & Credit department. • Developed a role-based skills map for the underwriting function, identifying training gaps and eliminating redundancies. • Partnered with SMEs to inventory existing training and transform content to align with business objectives. • Created an interactive SharePoint site for employees ...
Instructional DesignerDec. 2023 -
Aug. 2024
VerizonInstructional Designer
• Led award-winning project that received Gold Brandon Hall HCM Excellence Award for Best Learning Program Supporting a Change Transformation Business Strategy. • Developed comprehensive online learning materials for Verizon engineers, applying instructional models such as ADDIE, Malcolm Knowles’ principles, and Backward Design. • Conducted training evaluation using Kirkpatrick’s levels of ev...
Senior Learning Associate, Instructional DesignerOct. 2020 -
Jan. 2024
Capital OneSenior Learning Associate, Instructional Designer
Tampa, Florida, United States• Managed digital and blended learning projects, including videos, e-learning courses, simulations, and digital games for 15K+ front-line call center agents across six lines of business. • Implemented a large-scale training initiative that achieved 80% adoption rate and saved the company $10M within six months. • Developed classroom training materials, including facilitator guides, presentati...