Fraser Valley, British Columbia, Canada• Direct regional restaurant operations, sales, and guest focused experiences for two franchise locations and supervise a leadership team of 25+ direct reports.
• Identifying sales trends and goals; created innovative approaches to increase profitability, brand awareness and team accountability. • Applied for LMIAs and successfully employed several foreign workers. • Remain alert to investiga...
Abbotsford, British Columbia, Canada• As first employee hired for the setup of new location, responsible for building team by hiring and training approx. 90 staff over 2-month span prior to opening. • Increased efficiency of restaurant operations through effective staging and execution of corporates expectations/menu to provide great guest experiences. • Strong organizational skills with an ability to prioritize and execute mul...
Chilliwack, British Columbia, Canada• Mentored and coached the Assistant Manager to be my successor.
• Organized structure and ways to track progress through analyzing revenue and holding individual meetings to create employee performance plans.
• Developed training manuals and established clear goals and expectations.
• Resolved employee issues on a timely basis and maximized productivity through effective staff scheduling.
• ...