Years of experience: 13

CanadaHRCustomer ServiceCustomer Success ManagerClient Relations SpecialistHR Generalist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cody's Career Path
Regional Operations ManagerSep. 2020 -
Present
Browns SocialhouseRegional Operations Manager
Fraser Valley, British Columbia, Canada• Direct regional restaurant operations, sales, and guest focused experiences for two franchise locations and supervise a leadership team of 25+ direct reports. • Identifying sales trends and goals; created innovative approaches to increase profitability, brand awareness and team accountability. • Applied for LMIAs and successfully employed several foreign workers. • Remain alert to investiga...
General ManagerMay. 2018 -
Sep. 2020
Browns SocialhouseGeneral Manager
Abbotsford, British Columbia, Canada• As first employee hired for the setup of new location, responsible for building team by hiring and training approx. 90 staff over 2-month span prior to opening. • Increased efficiency of restaurant operations through effective staging and execution of corporates expectations/menu to provide great guest experiences. • Strong organizational skills with an ability to prioritize and execute mul...
General ManagerSep. 2015 -
May. 2018
Browns SocialhouseGeneral Manager
Chilliwack, British Columbia, Canada• Mentored and coached the Assistant Manager to be my successor. • Organized structure and ways to track progress through analyzing revenue and holding individual meetings to create employee performance plans. • Developed training manuals and established clear goals and expectations. • Resolved employee issues on a timely basis and maximized productivity through effective staff scheduling. • ...