Years of experience: 9

Email Marketing ManagerMarketingCustomer ServiceHelp Desk SupportCustomer Success ManagerChat Support

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Rachel's Career Path
Social Media Community CoordinatorApr. 2022 -
Jul. 2024
Tito's Handmade VodkaSocial Media Community Coordinator
Austin, Texas, United States• Managed organic social calendar, Tito’s Taster Program email newsletters, website and web store content. • Concepted content for organic social posts. • Provided creative input on social content production based on strategic recommendations and analysis of past performances. • Created and coordinated bi-weekly internal newsletters to inform the company of Tito’s brand marketing, social and ...
Social Media Community AssistantAug. 2019 -
Apr. 2022
Tito's Handmade VodkaSocial Media Community Assistant
Austin, Texas Area• Worked in conjunction with internal and external stakeholders (Sales, Philanthropy, etc.) to gather assets, schedule and monitor approved social posts. • Interacted with fans and followers on all social media and email accounts via comments, likes, retweets and physical care packages and handwritten notes. • Responded to all customer service comments, Direct Message, emails and routed to ot...
Marketing Assistant at Messina Touring GroupAug. 2017 -
Jun. 2019
AEG PresentsMarketing Assistant at Messina Touring Group
Austin, Texas Area• Build and maintain advertising plans for promoting stadium and arena tours • Execute marketing, promotions and work orders for venues, radio, television, and other media outlets • Monitor show budgets, coordinate with American Express for sponsorships in select markets, create and complete all show settlement ad-packs • Delegate for Accounts Payable in collaboration with Los Angeles office ...