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Years of experience: 13
Costa RicaDatabase CoordinatorContent WriterMBAEditorCompliance Officer
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Vanessa's Career Path
Aug. 2021 -Present
AmazonAccounts Payable Subject Matter Expert
Costa Rica•Managed escalations, improving efficiency by 15% in vendor problem issues by identifying and addressing root causes.
•Strong analytical skills and customer service expertise for building relationships and resolving complex issues effectively.
•Ensure compliance with SLAs and month-end closing processes; train team and oversee hiring and recruitment.
•Implement processes to prevent disruption...
May. 2020 -Aug. 2021
Bayer Business ServicesSenior Associate Source to pay Supervisor
Heredia, Costa Rica•Leading a team of 16 analysts, developed and delivered training programs, resulting in improved compliance and reduced errors.
•Implemented process improvements that streamlined workflows and reduced processing time by 25% with one of the Tier 1 vendors.
•Conduct performance reviews and facilitate professional growth opportunities for the team.
•Proactively deliver and manage AP training to ...
Dec. 2019 -Mar. 2020
LikewizeSr. Accounts Payable Analyst
Heredia•Successfully migrated the accounts payable department, ensuring a smooth transition.
•Implemented three-way matching, improving data accuracy and reducing errors.
•Developed end-to-end process SOPs, ensuring consistent data handling across the team.
•Creation of the E2E process (SOP's), improving the process, structured the department, month end close, accruals, journal entries, account reco...