Years of experience: 11

Data EntryCustomer Retention SpecialistCustomer Care SpecialistLive ChatClient Relations SpecialistCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Rebecca's Career Path
Project ManagerMay. 2023 -
Feb. 2025
Gainwell TechnologiesProject Manager
Operational support of the Kansas operational account, implementing enhancements and changes dictated by CMS policy changes. Utilized waterfall and agile methodologies to gather requirements, design solutions, and to execute to the operational environment. Implementation of changes required rigorous cross-platform testing and communication between multiple platforms and products. Schedules an...
Data CapturerOct. 2022 -
May. 2023
Gainwell TechnologiesData Capturer
Support of the Alaska Medicaid account to implement operational scanning of all claims and non-claims items. Defined requirements for various types of objects to be ingested and stored through vendor and client portals. Assisted to design workflows that integrate AWS into the scanning solution. Project includes multiple third-party vendors and consistent communications in order to meet requir...
Lead InstructorDec. 2021 -
Oct. 2022
Gainwell TechnologiesLead Instructor
Executed the training materials for the EVV Soft Launch initiative Prepared materials and project forecast for the EVV Hard Launch Administered state-wide trainings to Providers and state employees providing personal care services

Rebecca's Posts

  • How I can help you

    Enhance customer relations through regular meetings and comprehensive requirement gathering, ensuring successful software deployment. Leverage expertise to review needs and collaborate with specialists, crafting tailored solutions that exceed expectations.

  • People I am looking for

    Seeking partnerships with organizations like Pearson, supporting nationwide online assessments, and Gainwell Technologies, enhancing Medicaid services across various states. Targeting collaborations with clients in education and healthcare sectors.

  • Experience & Cases

    Over a decade of experience in implementing statewide online assessment solutions. Seven years enhancing DDI accounts for software compliance. Previous collaborations with small tech firms, driving innovation and adaptability.

  • How to contact

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