David Mitchell - Technical Expert, Telstra

Years of experience: 18

ITSystem AnalystTyping SpecialistData EntryData Entry SpecialistData Scientist

Trusted by top professionals

Mark Johnson
IT Program Lead @Telstra
Verified
Dave is a proven high performer who can be trusted to get on with the job. He is a autonomous worker and one who delivers a high standard of work outcomes consistently.

Trust Score

Exceptionally trusted; proven professional excellence.

90%

David's Career Path

Nov. 2016 -
Present

TelstraTechnical Expert

SydneyMy role involves managing the business operational elements of change, configuration and problem management for Customer Service Delivery, Global Contact Centre and Order to Activate systems to enhance the customer experience and improve operational effectiveness and efficiency. I help to provide the IT Governance for GCC and act as a key interface on behalf of the Customer Service Delivery, ...

Sep. 2006 -
Nov. 2016

TelstraBusiness Specialist

My role involved managing the business operational elements of change, configuration and problem management for Customer Service Delivery, Global Contact Centre and Order to Activate systems to enhance the customer experience and improve operational effectiveness and efficiency. I helped to provide the IT Governance for GCC and act as a key interface on behalf of the Customer Service Delivery...