Years of experience: 17

Customer Success ManagerChief Customer Officer (CCO)TechnologyTech SupportProducts & ConstructionCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Eleni's Career Path
Chief Operating OfficerOct. 2017 -
Sep. 2024
Wise AgentChief Operating Officer
Fountain Hills, ArizonaAs the Chief Operations Officer of Wise Agent, Eleni oversee Wise Agent's business operations and works hard to ensure superb customer experience. She ensures the company has effective operational and financial procedures in place while managing each department’s daily operations.
Director of OperationsSep. 2015 -
Oct. 2017
Wise AgentDirector of Operations
Fountain Hills, AZManage day to day operations. Work closely with developers assigning projects and monitoring their progress. Work closely with Customer Support to relay new projects and get feedback from customers. Work closely with Sales and Marketing. Work closely with Partners to optimize API integration.
System AdministratorDec. 2011 -
Sep. 2015
Wise AgentSystem Administrator
Fountain Hills, AZ- Responsible for maintaining SQL Server - Managing IT projects - Developing new software features - Monitor and maintain AWS services

Eleni's Posts

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    About myself

    With over 15 years in PropTech, I've successfully led SaaS partnership strategies and customer success initiatives. Notably, I enhanced the onboarding process, boosting trial-to-paid conversions by 50%, and managed over 60 API integrations, increasing retention by 40%.

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    Job Description

    Seeking a role in a B2B SaaS environment where I can leverage my expertise in technical operations and leadership to drive growth and innovation. I aim to enhance operational efficiency and strategic partnerships.

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    How to contact

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  • 0

    About myself

  • 0

    Job Description

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    How to contact

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