Years of experience: 25

ITConsultingBusiness OwnerProject ManagerCall CenterCustomer Support Representative

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lynda's Career Path
Senior Business AnalystJul. 2024 -
Aug. 2024
Vintun, LLCSenior Business Analyst
Mechanicsburg, Pennsylvania, United States• Collaborated in elicitation meetings to develop user stories • Provided expertise in gap analysis for SAP 4/Hana implementation
Pursuing Scrum Master CertificationApr. 2024 -
May. 2024
Self-employedPursuing Scrum Master Certification
Business Analyst / SupportJan. 2023 -
Dec. 2023
Impellam GroupBusiness Analyst / Support
New Holland, Pennsylvania, United States• Designed and implemented a SharePoint PowerApp workflow, enhancing user setup and approval process. Automated the approval process adhering to SOX and Segregation of Duties company requirements. • Provided comprehensive audit responses and reporting analysis from QlikSense and SAP data, as well as multiple ERP sources • Utilized Jira for efficient issue tracking of SAP S4/HANA module • Prov...

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