Years of experience: 20
Customer ServiceCustomer Success ManagerFinanceCustomer Care SpecialistComplaint Resolution SpecialistData Entry
Trust Score
Exceptionally trusted; proven professional excellence.
Nick's Career Path
Nov. 2023 -Present
VikingAssociate General Manager
GlobalSailed on the Viking Mars and Neptune vessels.
May. 2022 -Nov. 2023
VikingGuest Services Manager
GlobalSailed on the Viking Star, Sea and Mars: US, Canada, Central America, South America, Scandinavia, Caribbean and Mediterranean - Ship Capacities 930 guests. Lead and inspire the entire Guest Services team to deliver exceptional service. Advise all other departments to actively encourage feedback from all stakeholders for improvement within the entire guest journey. Review comments and ratings ...
Aug. 2021 -Oct. 2021
Carnival UK (P&O Cruises & Cunard)Duty Manager - Home Port Operations