Years of experience: 18

ITEngineerConsultingData Entry SpecialistQA EngineerAssociate

Trusted by top professionals

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    Dalon Jackson
    PI Technician @Alstom Transport
    Verified
    I had the pleasure of working with Austin Smusz from 2022 to 2024. During this time, we were faced with significant challenges, such as low customer retention rates, inefficient processes, and limited...

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Austin's Career Path
Warranty TechnicianMay. 2022 -
Present
AlstomWarranty Technician
Concord, California, United StatesManage warranty processes by evaluating failed components, documenting claims, and preparing technical reports. I collaborate with engineers to troubleshoot, repair, and maintain electro-mechanical systems, ensuring optimal performance and reliability. I provide technical support, analyze system failures, and ensure compliance with warranty policies and safety protocols.
Operations SupervisorMay. 2019 -
Apr. 2020
QuintelOperations Supervisor
Union City, California, United StatesManaged a team of 15–20 employees, overseeing telecommunications, IT systems, and electronics operations at the Union City Test Facility. I ensured efficient workflows, handled inventory and logistics, and maintained expertise in evolving technologies to drive operational excellence and team efficiency.
TechnicianMar. 2019 -
May. 2019
QuintelTechnician
Union City, California, United StatesPerformed diagnostics and quality assurance testing on RF cellular antennas, ensuring compliance with industry standards. I utilized RF and telecommunications knowledge to optimize performance and collaborated with technical teams to troubleshoot and resolve system issues.

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