Years of experience: 8

Sales & BizDevHRBusiness OwnerHead HunterBusiness Development ManagerCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Melissa's Career Path
Freelance RecruiterJul. 2024 -
Present
Mercato de l'EmploiFreelance Recruiter
Toulouse- Talent Identification: Proactive search and selection of qualified candidates through various platforms and professional networks. - Recruitment Process Management: Conducting interviews, assessing skills, and supporting candidates throughout the entire process. - Partnership Development: Collaborating with companies to understand their specific recruitment needs and providing tailored solu...
Key Account ManagerNov. 2023 -
Aug. 2024
EuréciaKey Account Manager
Labège, Occitanie, France- Strategic Account Management : Developing and maintaining relationships with key clients to maximize satisfaction and business opportunities. - Contract Negotiation : Creating and negotiating commercial offers tailored to client needs while ensuring the company's profitability. - Growth Opportunity Identification : Analyzing client needs and identifying cross-sell and up-sell opportunities ...
Customer Success ManagerMar. 2022 -
Oct. 2023
SmappenCustomer Success Manager
Toulouse- Retention Onboarding : ensuring customers use smappen to its full potential Retention : tracking and improving retention Satisfaction : tracking and improving NPS - Growth Upsell : identifying upsell opportunities and closing deals Referral : turning our clients into ambassadors and generating new opportunities Renewal : renewing customer contracts - Support Incoming calls and emails Identi...