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Years of experience: 10
Call CenterCustomer Support RepresentativeHRCustomer ServiceHelp Desk SupportData Entry
Trust Score
Exceptionally trusted; proven professional excellence.
Monika's Career Path
Mar. 2023 -Sep. 2023
The Institute for Study AbroadStudent Experience Coordinator
Oxford, England, United Kingdom
May. 2022 -Aug. 2022
Temporary Staffing Service, University of OxfordReceptionist
Oxford, England, United KingdomHandling telephone calls and redirecting as appropriate;
Greeting guest and guiding them through the building;
Liaise with the buildings operation manager and contractors when required;
Lend and return books to students;
Create scans for books using the photocopier for the library archives.
Dec. 2021 -Feb. 2022
CRM StudentsAdministrative Assistant
Oxford, England, United KingdomManage communication including emails and phone calls;
Ensure that hygiene and health and safety regulations are met;
Develop and build positive relationships with tenants;
Organize and maintain files and databases in a confidential manner;
Receive invoices and review for accuracy.