Exceptionally trusted; proven professional excellence.
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Neal's Career Path
Jun. 2015 - Sep. 2024
NCR CorporationExecutive Director of Professional Services/DI
Senior leader with experience in Professional Services delivering enterprise solutions with a proven track record of building best in class professional services and delivery teams with a best-in-class client satisfaction score. Provides successful client implementations delivering projects and initiatives on time with increased margins adding revenue growth. Skilled in strategic planning, te...
Director of Professional Services
⢠Launched 15 new products, directly contributing to notable increase in market share by 12%, by leading cross-functional teams and executing strategic market entry plans.
⢠Implemented innovative cost-cutting measures, improving operational efficiency by 10%, by optimizing resource allocation and streamlining service delivery processes.
Led overall implement...
Director Professional Service ⢠Used Enterprise Architecture concepts and disciplines ⢠Managed multiple client relationships and projects ⢠Managed the professional services project office and technical services teams ⢠Managed and trained project managers, developers and other technical resources
⢠Worked with and managed offshore resources