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Years of experience: 26
ITSolution Integratorš¦ DesignCustomer ServiceConsultingBanking Operations
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Exceptionally trusted; proven professional excellence.
Neal's Career Path
Jun. 2015 -Sep. 2024
NCR CorporationExecutive Director of Professional Services/DI
Senior leader with experience in Professional Services delivering enterprise solutions with a proven track record of building best in class professional services and delivery teams with a best-in-class client satisfaction score. Provides successful client implementations delivering projects and initiatives on time with increased margins adding revenue growth. Skilled in strategic planning, te...
Mar. 2007 -Jun. 2015
Digital InsightManager Professional Services
Director of Professional Services
ā¢ Launched 15 new products, directly contributing to notable increase in market share by 12%, by leading cross-functional teams and executing strategic market entry plans.
ā¢ Implemented innovative cost-cutting measures, improving operational efficiency by 10%, by optimizing resource allocation and streamlining service delivery processes.
Led overall implement...
Aug. 2003 -Dec. 2006
S1 CorporationDirector, Professional Services
Director Professional Service ā¢ Used Enterprise Architecture concepts and disciplines ā¢ Managed multiple client relationships and projects ā¢ Managed the professional services project office and technical services teams ā¢ Managed and trained project managers, developers and other technical resources
ā¢ Worked with and managed offshore resources