Zsolt Bessenyei - EMEA Corporate Card Lead, Citibank

Years of experience: 23

Sales & BizDevCustomer ServiceBanking OperationsCustomer Success ManagerFinanceClient Relations Specialist

Trusted by top professionals

ISTVAN KALASZ
Sr Manager, PTP Process Owner EMEA Shared Services @Thermo Fisher Scientific
Verified
I know Zsolt for over 20 years, as we did graduated in the same class at the university, but also started to work together at GE, so I know and respect him as a work colleague as well, but I am also p...
Mate Etelaky
Business lead VP @Citibank
Verified
Zsolt managed more than 50 successful client onboarding projects with end to end responsibility of mapping customer requirements, solution sales, pricing, system integration, testing, client documenta...

Trust Score

Exceptionally trusted; proven professional excellence.

100%

Zsolt's Career Path

Aug. 2017 -
Present

CitiEMEA Corporate Card Product Lead

Budapest - Citi Service CenterI excelled in managing the EMEA corporate card program, focusing on streamlining financial processes within the Shared Service of Excellence in Budapest. My role involved driving cross-departmental collaborations across solution sales, card products, operations, legal, HR, vendors, and regulatory bodies to ensure seamless integration and efficiency. I led several global projects, including co...

Jun. 2014 -
Jul. 2017

CitiSolution Sales and Implementation Head

Citibank Europe Plc. BudapestAs a leader, I spearheaded the B2B sales cycle for card and cash management products, identifying potential clients, conducting pre-RFP analyses, crafting RFP responses, and engaging with key stakeholders. My role involved delivering impactful presentations, devising pricing strategies, and finalizing deals. I provided tailored solutions for small businesses, corporations, financial instituti...

Oct. 2013 -
Jun. 2014

CitiClient Delivery Head

Citibank Europe Plc. BudapestMy leadership was marked by a commitment to direct electronic banking and service operations for corporate clients and financial institutions, developing and implementing a performance evaluation system for my 15 direct reports. This system standardized service criteria and significantly enhanced team efficiency. I managed client phone interactions, resolved VIP client escalations, and addres...