Years of experience: 8

Executive AssistantOffice AssistantUnited StatesCustomer ServiceCustomer Care SpecialistConsulting

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Roni's Career Path
Certified Wellness & Movement CoachJul. 2023 -
Present
FreelanceCertified Wellness & Movement Coach
E-commerce Operations SpecialistJan. 2022 -
Present
Fitness Equipment Broker - Top-rated brands, Free shipping in the U.S.E-commerce Operations Specialist
Los Angeles, California, United StatesCreate and manage order submission spreadsheets for a Shopify store averaging 50+ monthly unit sales. Maintain and update product data, pricing, and inventory across multiple e-commerce platforms. Schedule and coordinate shipping and assembly appointments, acting as the central point of contact between clients, vendors, and service providers. Provide responsive customer and vendor support via...
Customer Design SupportJan. 2021 -
Jan. 2022
MintedCustomer Design Support
Los Angeles, California, United StatesDelivered customer support via phone, chat, and email, achieving a 95% satisfaction rating. Reviewed and submitted custom stationery orders for design approval while maintaining accuracy under tight deadlines. Monitored Jira to track approval statuses, manage follow-ups, and escalate urgent cases. Collaborated across design, production, and fulfillment teams to improve workflows and strengthe...

Roni's Posts

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    How I can help you

    I assist businesses in optimizing operations and enhancing efficiency to enable leadership to focus on growth. - Workflow optimization- Order processing - Calendar/Travel Management - Execute high-revenue projects - Research - Product updates

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    People I am looking for

    Seeking collaboration with executives and online retailers to enhance leadership support, streamline processes, and organize operations for business growth.

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    Experience & Cases

    Achievements: - Grew $90K pop-up events into a store - Delivered 97% satisfaction in customer support - Integrated AI with Shopify for better order inquiries. Clients: - Fitness equipment broker - DOÊN - Layla Dance Studio

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    How to contact

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