Years of experience: 7

CanadaAssistantData EntryCustomer ServiceTranslator

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Karla's Career Path
Operations Manager, CanadaNov. 2023 -
Aug. 2024
McKinsey & CompanyOperations Manager, Canada
Toronto, Ontario, Canada• Responsibilities listed as Operations lead below increased to include the Montreal, Calgary and Vancouver offices. • Meeting space increased to 36 rooms managed across multiple time zones. • Strategic partnerships with 3 additional Managing Partners on executing initiatives inline with Firm goals and individual visions.
Operations Lead/Corporate Event PlannerOct. 2021 -
Dec. 2023
McKinsey & CompanyOperations Lead/Corporate Event Planner
Toronto, Ontario, CanadaLeading a team of 4 along with security and cleaning teams that collectively contribute to the functionality and appearance of a 3 floor office and heritage building in Toronto managing 22 meeting rooms, working with EA team to ensure materials were prepped and provided in advance. • Developed and fostered a customer service-oriented team, arranging highly critical and non critical meetings, ...
Executive AssistantOct. 2018 -
Oct. 2021
McKinsey & CompanyExecutive Assistant
Toronto, Canada Area• Provided distinctive support for two Firm Partners, managing between 8-12 engagements at any given time, preparing resources and materials needed in advance. • Active inbox management, handling a high volume of communication/emails, and managed workflow. • Proactive ownership over complex and constantly changing calendars, scheduling/rescheduling 5-20 meetings daily. • Arranged travel itine...

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