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Years of experience: 27
MarketingIT📝 Influencer or Blogger⚖️ Legal🐦 DesignFinance
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Terry's Career Path
Aug. 2018 -Aug. 2024
WalmartManager, Analytics, Reporting, Claims, and Audits - Reconciliation Services
Bentonville, Arkansas, United StatesCreated multiple Adhoc report for Legal litigation issues
Develop ECR process for pharmacy dept
Develop weekly immunizations report for pharmacy dept
Develop Dept 38 incorrect billing report for pharmacy dept
Develop process for failed reversals for pharmacy dept
Help reduce unapplied cash to less than $1M over 180 days
Training for SQL, Alteryx, Excel, Dataiku, and GCP to team members and ot...
Jan. 2013 -Aug. 2018
H&WMgr Contract & Recon Ops
Create 340B process
Create MAC process
Create Unapplied Cash Process to reduce unapplied cash
Create No Pay claims process to reduce no pay claims
Reduce Discount Card Fees
Contract verbiage Library
Payment Integrity
Create Write Off process to control and report on write offs.
Help identify claims being audited at store level and not homeoffice
Work with vendors to update federation certific...
Sep. 2008 -Jan. 2013
ISDBusiness Analyst Field Support
Project Management
Training
Customer Service
KPI – Call Elimination – reduce 500,000 calls tickets for call centers
Simplify current processes
Create website for dashboard using cgi and perl for call centers
Help implement new Remedy 7 for call center
Help develop new IVR system for call center
Help develop chat system for call center
Develop performance reporting
Track rollout and deployment...