Years of experience: 15
Education🏐 SportsC-level ExecutiveBusiness OwnerSouth AfricaCustomer Service
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Joy's Career Path
Sep. 2024 -Present
Addo Wildlife Lodge & Private Game ReserveBusiness Coordinator / Event Manager
South Africa, Port ElizabethDay-to-day leadership, including management of Addo Wildlife’s front of house team.
Business development through effective virtual communication with established tour operators.
End-to-end event management from first enquiry, to event delivery. Delivering on customer satisfaction.
Business marketing content creator - online platforms including Meta Business.
Financial responsibilities.
Sep. 2021 -Sep. 2024
Cambridge Conservation Initiative Services LtdHead of CCI Services Ltd
Cambridge, England, United KingdomManagement of the company and its core operations including finance, facilities, HR, venue management for events & IT. - Leading a team of six staff, three consultants and overseeing all third-party building service contracts
- Full budgetary control of the business, reporting quarterly to the Board of Directors
- Working with the Cambridge Conservation Initiative (CCI) and its 11 high profil...
Jun. 2018 -Sep. 2021
St Edmund’s CollegeHead of Domestic Operations
Cambridge, United KingdomHead of department for all ‘front of house’ operational areas, including 4 direct reports and 24 team members. - Accommodation (sales - external bookings and student allocations)
- Conferences & Events
- Catering (management of the catering contract)
- Main Reception & Mount Pleasant Halls Porters’ Lodge