Years of experience: 15

Education🏐 SportsC-level ExecutiveBusiness OwnerSouth AfricaCustomer Service

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Joy's Career Path
Business Coordinator / Event ManagerSep. 2024 -
Present
Addo Wildlife Lodge & Private Game ReserveBusiness Coordinator / Event Manager
South Africa, Port ElizabethDay-to-day leadership, including management of Addo Wildlife’s front of house team. Business development through effective virtual communication with established tour operators. End-to-end event management from first enquiry, to event delivery. Delivering on customer satisfaction. Business marketing content creator - online platforms including Meta Business. Financial responsibilities.
Head of CCI Services LtdSep. 2021 -
Sep. 2024
Cambridge, England, United KingdomManagement of the company and its core operations including finance, facilities, HR, venue management for events & IT. - Leading a team of six staff, three consultants and overseeing all third-party building service contracts - Full budgetary control of the business, reporting quarterly to the Board of Directors - Working with the Cambridge Conservation Initiative (CCI) and its 11 high profil...
Head of Domestic OperationsJun. 2018 -
Sep. 2021
St Edmund’s CollegeHead of Domestic Operations
Cambridge, United KingdomHead of department for all ‘front of house’ operational areas, including 4 direct reports and 24 team members. - Accommodation (sales - external bookings and student allocations) - Conferences & Events - Catering (management of the catering contract) - Main Reception & Mount Pleasant Halls Porters’ Lodge