Channel leader in CRM and customer insight
Served on guest experience task force
Established initiatives for district-wide increased customer engagement
Sourced and trained new leaders in various expertise: including visual merchandising, clienteling and operations
Headed team to consistently achieve 40% customer outreach driven volume Developed continuously-evolving strategic action plans in...
Greater Boston AreaRecruited top talent
Strengthened peer relationships within district Trained new leaders in region Maintained VIP Client Book Executed Visual Merchandising throughout district Ensured operational excellence Led inventory reception and organization