Years of experience: 21

HR⚖️ LegalHR DirectorCall CenterCall Center SupervisorCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jana's Career Path
Director of Compliance and Employee ExperienceApr. 2023 -
Present
Property Receivables, Corp. Director of Compliance and Employee Experience
Renton, Washington, United StatesCompliance Duties: 1. **Developing and Implementing Compliance Programs**: Creating and overseeing programs to ensure the company adheres to all relevant laws, regulations, and internal policies. 2. **Risk Management**: Identifying potential areas of compliance vulnerability and developing corrective action plans. 3. **Internal Audits**: Conducting audits to ensure compliance procedures are f...
Independent Contractor, ComplianceNov. 2022 -
Mar. 2023
Complete Recovery Corp.Independent Contractor, Compliance
Remote
Director of ComplianceJan. 2020 -
Nov. 2022
Receivables Performance ManagementDirector of Compliance
Lynnwood, WAExtensive client management knowledge Ability to handle multiple audits and multiple levels Create written training and testing programs for all new agents Create written training and testing policies on ongoing basis to include new client and legal requirements Daily internal audit programs to ensure compliance