Years of experience: 11
Call CenterITSales & BizDevConsultingPortfolio ManagerFinance
Trust Score
Exceptionally trusted; proven professional excellence.
Michelle's Career Path
Sep. 2023 -Present
Radus SoftwareIT Program Manager
Washington DC-Baltimore Area• Initiating and planning the Business Master File (BMF) Modernization Program, one of the largest modernization projects in the federal space, with the mission of modernizing the 70-year-old legacy BMF system within 5-years. • Planning and executing the Modernized Correspondence, Notices, and Letters Program, with the goal of redesigning ~300 taxpayer notices by Filing Season 2025, while sim...
Aug. 2022 -Aug. 2023
Radus SoftwareIT Project Manager
Washington DC-Baltimore Area• Managing and tracking the development of Machine Translation (MT) application capabilities to be used within the IRS to provide language assistance to Limited English Proficiency individuals, with the goal of reducing the total translation time and increasing translation quality; tracking the planning, development, testing, and deployment of the MT application using SDLC process and Agile/S...
May. 2019 -Jun. 2022
DeloitteSubcontractor - Functional Analyst / Project Manager
Washington D.C. Metro Area• Assisted the development and management of the U.S. Census Bureau’s corporate partnerships with 30+ technology companies to expand engagement with the public and promote the 2020 Census to users, employees, and networks.
• Supported the Census Bureau's Trust & Safety Team including, but not limited to, monitoring and analyzing social media and Rumors Inbox, flagged and reported mis- and dis...