Years of experience: 27

Project CoordinatorExecutive AssistantCustomer Care SpecialistCustomer Success ManagerTechnical Support AgentCall Center Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Donna's Career Path
Advanced Product Support SpecialistMar. 1998 -
Present
Vitalyst LLC division of Alithya LLCAdvanced Product Support Specialist
• Provided expert assistance in off-the-shelf software via multiple channels, significantly improving customer support response times with 98% customer support satisfaction. • Created advanced Microsoft Excel formulas and Pivot Tables, revolutionizing custom reporting and data analysis to solve problems and meet data requirements. • Assisted clients with advanced formulas and tracing to recon...

Donna's Posts

  • About myself

    Proficient in Excel for data organization, reporting, and graph creation; skilled in PowerPoint for crafting engaging presentations; adept at Word for document formatting and mail merges. Experience in creating Access databases, email templates, labels, and badges.

  • Job Description

    Seeking a role supporting management with essential data entry tasks, facilitating informed business decisions and optimizing daily operations. Passionate about contributing to organizational success through meticulous and efficient data management.

  • How to contact

No responses yet
0