Years of experience: 11
CopywritingCall CenterProofreaderEditorHRCall Center Trainer
Trust Score
Exceptionally trusted; proven professional excellence.
Rebecca's Career Path
Mar. 2024 -Present
LemonadeTechnical Training Manager, Property
May. 2022 -Jan. 2024
BranchClaims Trainer
United StatesResponsible for developing and delivering training programs for auto and property adjusters. Responsibilities also include collaborating with other departments as well as cross training. Works closely with leadership to identify training needs and develop training to meet those needs. Utilizes a variety of platforms to implement training and curate content with third parties.
Oct. 2021 -May. 2022
The HartfordCommercial Claims Representative
RemoteHandled low to moderately complex first party physical damage claims. Some claim types included weather, water, fire, transportation and cyber crime. Partnered closely with leadership and key stakeholders during the claims process. Handled a large volume of claims while maintaining a high level of quality and meeting compliance needs in all 50 states.