• Contact with customers by telephone or in person to provide information about products or services, take and enter orders, cancel accounts, and obtain details of complaints. • Check to ensure that appropriate changes were made to resolve customers' concerns. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions ...
• Inspect finished products for quality and adherence to customer specifications. • Notify supervisors or other personnel of production issues/concerns. • Collect and select samples for submission to customers. • Compare colors, sizes, textures, and/or grades of products and materials with color charts, templates, and samples to verify conformance to standards. • Examine documents, materials ...