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Years of experience: 17
Actor🐦 DesignSingerConsultingEntertainmentBusiness Owner
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Heather's Career Path
Nov. 2024 -Present
Wella CompanyDirector, Global OPI Education & Upstream Innovation
United StatesCreation of Education Strategy for OPI Global Marketing; serve as an expert consulting on beauty professionals habits and practices, provide insights and expertise to R&D in product development. Management of team responsible for creating franchise protocols, development of content for digital platforms, and creation of curriculum for markets to deploy. Partner with cross-functional delivery ...
Oct. 2021 -Present
UC Santa Barbara PaCE Customer Experience Certificate ProgramAdvisory Board Member
Santa Barbara, California, United StatesAs a partner of the board, advisory roles support faculty and program managers to deliver relevant offerings and strengthen the fundamental mission of the Customer Experience Program. Advisory Board members work. collaboratively to provide constructive feedback and strategic direction, helping to guide quality improvement and assess program efficacy.
Dec. 2020 -Nov. 2024
Wella CompanyDirector, OPI Global Education Design
Calabasas, California, United StatesCreation of Global Education Strategy to partner with salon professionals, nurturing their trust in the OPI brand and creating long-term loyalty. Provide insights and expertise to R&D in product development, oversee team creation of design service protocols, development of content for digital platforms, and creation of curriculum for markets to deploy. Partner with cross-functional delivery t...