Years of experience: 10
ITTranslatorLanguage SpecialistCustomer ServiceHelp Desk SupportData Entry
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Yael's Career Path
Aug. 2024 -Nov. 2024
Surf & Yoga retreat - CangguYoga Teacher | Guest Host
Bali, IndonesiaServed as a yoga teacher and guest host at a surf and yoga retreat where I led daily yoga sessions (Yin, Hatha, and Vinyasa) and conducted self-development and goal-setting workshops. Focused on creating a welcoming and supportive environment for guests, ensuring their comfort and engagement throughout their stay. Enhanced my skills in client engagement, event facilitation, and fostering comm...
Oct. 2022 -Mar. 2024
American ExpressUser Experience Analyst
Brighton, England, United KingdomI am currently managing projects to enhance our insurance digital platform user experience through data-driven UX analysis, optimisation of digital interfaces, and championing user-centered design. My work ranges from user research, data analysis, usability testing to collaboration with cross-functional teams.
Nov. 2021 -Nov. 2022
American ExpressDigital & Customer Engagement Analyst