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Years of experience: 20
Data EntryCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Victoria's Career Path
Sep. 2023 -Present
Milliman IntelliScriptSenior Client Relationship Manager
Milwaukee, Wisconsin, United States-Develop and maintain strong relationships with key clients.
-Understand client needs and customize existing business programs to meet their needs.
-Provide client support and handle client communications effectively.
-Manage and solve conflicts with clients.
-Collaborate with the sales team to maximize profit by up-selling or cross-selling.
-Plan and present reports on account progress, goal...
Nov. 2021 -Sep. 2023
Milliman IntelliScriptClient Relationship Manager
Dec. 2014 -Oct. 2021
Lincoln Financial GroupVendor Management
Greensboro/Winston-Salem, North Carolina AreaResponsible for working closely with assigned vendors and internal customers to build and enhance relationships that help the department remain Industry Leading. I also execute department contracts, work with IT Security to complete Assessments, handle customer service inquiries, research and develop new products and services, staty up to date on competitive intelligence, and provide reports ...