Working with Flávia means knowing that every research project will be handled with clarity, precision, and care. She’s a dedicated UX researcher who not only pays attention to the smallest details, bu...
São Paulo, Brazil• Led qualitative and quantitative research for large-scale projects on an internal monitoring and observability platform, directly contributing to its maturity improvement.
• Developed and implemented strategic research plans, aligning business objectives with user experience.
• Facilitated Design Thinking, Discovery and other workshops to define user-centered strategies.
• Applied Atomic Re...
São Paulo, São Paulo, Brazil• Developed UX Strategies focusing on optimizing the experience for PAT and Elo Voucher products.
• Implemented strategic methodologies aligning customer experience with internal processes and business objectives.
• Led Design Thinking, Discovery and user flow mapping workshops to define user-centered strategies.
São Paulo, Brazil• Planned and executed qualitative and quantitative research for products and services in various corporative sectors.
• Applied Design Thinking methodology
• Created interactive prototypes and conducted usability tests.
• Implemented Atomic Research for measurable research results.