Years of experience: 13

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Flavia's Career Path
UX Research Senior @ Banco do BrasilMar. 2024 -
Present
QintessUX Research Senior @ Banco do Brasil
São Paulo, Brazil• Led qualitative and quantitative research for large-scale projects on an internal monitoring and observability platform, directly contributing to its maturity improvement. • Developed and implemented strategic research plans, aligning business objectives with user experience. • Facilitated Design Thinking, Discovery and other workshops to define user-centered strategies. • Applied Atomic Re...
Senior Strategic DesignerDec. 2023 -
Mar. 2024
PravySenior Strategic Designer
São Paulo, São Paulo, Brazil• Developed UX Strategies focusing on optimizing the experience for PAT and Elo Voucher products. • Implemented strategic methodologies aligning customer experience with internal processes and business objectives. • Led Design Thinking, Discovery and user flow mapping workshops to define user-centered strategies.
UX ResearchAug. 2022 -
Jul. 2023
PieraccianiUX Research
São Paulo, Brazil• Planned and executed qualitative and quantitative research for products and services in various corporative sectors. • Applied Design Thinking methodology • Created interactive prototypes and conducted usability tests. • Implemented Atomic Research for measurable research results.