Years of experience: 17
ITProduct ManagerProject Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Jan's Career Path
Nov. 2018 -Present
Ezilly BVProject Delivery Manager
District Ostrava-City, Czech RepublicFor M7, part of Canal+ Group, I have successfully managed many projects. The projects’ scope involved software development for web portals, data migrations to SSRS platform, but also large project for migration of CRM, which has multiple custom integrations to other interfaces. The project contained not only data migration and transformation, but also adjusting middleware and front-end system...
Jan. 2015 -Oct. 2018
TietoService Delivery Manager
District Ostrava-City, Czech RepublicTieto is the largest IT services provider in nordic. I was responsible for IT services delivery for a major customer in banking industry. Portfolio of services in scope was mainly End users’ services, Datacenter services and few Application management services. I was accountable for the quality per agreed KPIs and SLAs and also overall financial balance. In addition, I was identifying new pot...
Jan. 2013 -Jan. 2015
TietoContinuous Service Manager
District Ostrava-City, Czech RepublicI was responsible for a services quality in IT infrastructure area as per agreed KPIs and SLAs for a customer from manufacturing industry. Main KPIs involved: Number of incidents, Ticket resolution times, Services/Systems Availability, Capacity Reserves etc.
I was actively managing teams of specialists from different technology areas, mainly focused on Datacenter services like Networks, Serve...