Houston, Texas, United StatesManaged the daily operations, customer service, and profit control of 15 properties. Strong routines in training and empowerment of the team, resulting in top customer service score and low delinquency rate. Detailed in audits on property visits to ensure we are following company guidelines and protecting customers’ possessions. High focus on cleanliness of property with enhanced routines. Re...
Houston, Texas, United StatesI was responsible for managing all daily processes for store including sales planning, payroll management, merchandise sets, and daily operational goals. Daily routines in place to maintain store condition, merchandising standards, signing and pricing for the customer, to drive sales, and achieve omni channel fulfillment goals. Focused on moving a service culture into a hospitality culture to...
Houston, TXDuring this tenure, I supervised all store functions, including sales, inventory management, product roll-outs, team safety, company goals, staffing, and training to ensure seamless operations at every level. I collaborated with other district locations to improve operational processes and team management. Appointed to conduct executive on-boarding and coordinated all training activities to e...