Years of experience: 13

MarketingITSales & BizDevHRšŸ¦ DesignConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Hattie's Career Path
Senior Manager, National Practice Strategy & OperationsMar. 2022 -
Present
West MonroeSenior Manager, National Practice Strategy & Operations
Chicago, Illinois, United StatesInternally focused on evaluating, developing and executing the strategy and operations of West Monroe's national Customer Solutions practice. This includes financial planning, resource management, operational reporting, authoring of key communications, and collaborating with internal functions (marketing, recruiting, talent development, etc.) ā€¢ Serve on the Customer Solutions (CS) Practice le...
Manager- National Practice Strategy & OperationsDec. 2019 -
Mar. 2022
West MonroeManager- National Practice Strategy & Operations
Chicago, Illinois, United States
Manager, Customer Experience ConsultantOct. 2018 -
Dec. 2019
West MonroeManager, Customer Experience Consultant
As a manager I am responsible in leading project teams and driving change and delivering value to our clients. In addition to day to day project management of budget, timeline, and deliverables I am also responsible for managing the day-to-day client relationship and project issues/risks. Experience includes: ā€¢ Customer Experience Strategy - assessing current state, conducting gap analysis, a...

Hattie's Posts

  • How I can help you

    Implement robust project tracking to ensure success. Leverage organizational skills to manage large, complex PMOs efficiently.

  • People I am looking for

    ā€¢ Open to all client types ā€¢ Versatile and adaptable ā€¢ Ready to meet diverse needs

  • Experience & Cases

    ā€¢ Managed 25+ strategic initiatives in one fiscal year with successful progress and/or completion on all ā€¢ Served healthcare providers, payers, consulting firms, banks, and utilities Supported and track financial planning for 200+ person consulting practice

  • How to contact

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