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Years of experience: 11
Call CenterCustomer Support RepresentativeSales RepresentativeAppointment SetterSales & BizDevCold Calling Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Rachel's Career Path
Mar. 2023 -Oct. 2024
Enterprise MobilityBranch Account Manager
Centennial, Colorado, United StatesOversaw operations across multiple accounts, serving as the primary communication liaison. Addressed client needs, ensured swift issue resolution, and upheld high customer satisfaction. Focused on building strong, long-term relationships to drive business growth and retention. Implemented best practices for elite service delivery to corporate and retail accounts. Developed and executed strate...
Jul. 2020 -Oct. 2024
Enterprise MobilityExotics Division Manager
Spearheaded Exotics Division statewide, focusing on concierge-level service delivery while cultivating relationships with various accounts and high-net-worth clients. Identified opportunities to grow book of business, market the value of our offered services, and set meetings with decision makers. Executed client-centric marketing strategies that not only promoted services but reinforced clie...
Apr. 2019 -Jul. 2020
Enterprise MobilityBranch Account Manager
Greater Denver AreaLed team of variable work groups, overseeing operations, employee development, performance and strategic direction of a branch in a larger organization. Ensured smooth and efficient process to optimize workflow, incentivized sales to meet targets, identified and pursued business partnerships, and monitored customer feedback to address concerns and improve service. Collaborated with other bran...