Years of experience: 21

Customer ServiceHelp Desk SupportBusiness OwnerCustomer Care SpecialistAssistantAdministrative Assistant

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Patricia's Career Path
Virtual Office AssistantApr. 2018 -
Present
J & J Services, Inc.Virtual Office Assistant
Florida, United States• Improved communications and interactions with customers, following up on phone calls, giving updated information about appointments and job status. • In critical situations responded in a professional manner providing the best solutions for customers. • Assisted scheduling and managing customer appointments • Planned routes strategically to save time and operational costs. • Effectively com...
General ManagerAug. 2010 -
Nov. 2017
MinizGeneral Manager
Lima, Peru• Participated in the designed and develop of a kids clothing line. • Managed and participated in every aspect of business, from purchasing supplies, supervising production, quality control, following up with delivery of products to resellers and customers. • Developed sales strategies such participating in local fairs for small businesses. Managed a group of commission sales representatives....
Product ManagerSep. 2009 -
Jul. 2010
Phoenix FoodsProduct Manager
Miraflores, Lima, Peru• Managed and developed a new company product line, since its creation name, logo, packaging. • Negotiated with supermarkets to include new product line in their stores. • Developed strategies to increase sales in supermarkets, such samplings, flyers, promotional campaigns. • Supervised and controlled stock in supermarkets and proper display of product at the stores.