Years of experience: 13
Sales & BizDevCustomer Success ManagerAccount Manager
Trust Score
Exceptionally trusted; proven professional excellence.
Allie's Career Path
Dec. 2021 -Jan. 2023
PrefectLead Customer Success Manager
At Prefect, we are the world leader in data workflow management with the goal of eliminating negative engineering. We're here to help teams and individuals to not worry about data pipelines running and hacking their workflow tool.
Jan. 2021 -Present
PrefectDirector, Account Management
RemoteI lead a sales team that oversees the onboarding of new customers, implementation of the Prefect platform, and the growth of the existing customer base. I work closely with other departments such as CS Engineering, Product, Legal and Finance to ensure a positive customer experience.
Key Focus Areas: - Customer Onboarding: Overseeing the onboarding process for new customers, ensuring that the ...
Nov. 2020 -Dec. 2021
Convoy IncCustomer Success Manager
Seattle, Washington, United StatesAs a CSM I ensure a customer's success by maintaining complete knowledge and oversight of the day-to-day activities of client’s business through frequent calls, proactive reporting, and operational excellence. I contribute to portfolio growth by identifying recurring transactional opportunities, presenting pricing to the client, and successfully convert them to contracted monthly volume. Leve...