Years of experience: 18

CRM PlatformsCustomer Data ManagementStartup FounderHead of GrowthMarketingCRM manager

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Nycole's Career Path
Director Cloud Operations / Technical Program ManagerAug. 2022 -
Dec. 2024
Arista NetworksDirector Cloud Operations / Technical Program Manager
Santa Clara, California, United StatesOversaw global cloud operations, managing top-tier enterprise accounts and driving operational excellence across forecasting, supply chain, and infrastructure deployments. Led cross-functional teams to optimize workflows, enhance forecasting accuracy, and scale operational frameworks. Focused on customer success by building strong relationships, implementing escalation processes, and improvin...
Senior Inside Sales SpecialistMay. 2021 -
May. 2023
ZEISS Medical TechnologySenior Inside Sales Specialist
Dublin, California, United StatesManaged enterprise sales and customer engagement, driving contract renewals and business growth through strategic upselling, demand forecasting, and data-driven decision-making. Partnered with internal teams to refine sales processes, enhance forecasting accuracy, and improve customer experience. Established predictive models for renewal likelihood and customer expansion, leading to stronger ...
Service Contracts Sales Representative, Inside Sales SpecialistMar. 2020 -
May. 2021
ZEISS Medical TechnologyService Contracts Sales Representative, Inside Sales Specialist
Dublin, CAInside sales role focusing on Service Contract sales while supporting the Service organization.

Nycole's Posts

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    How I can help you

    Address Revenue Leakage & Inefficiencies: Build scalable ops, enhance forecasting, align functions for GTM velocity, improve product launches, centralize data insights, reduce churn, and manage support costs. Drive customer feedback into strategic roadmaps.

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    People I am looking for

    Target Clients: - High-Growth Startups: Structure and rapid scaling. - Post-Series C SaaS: Cross-functional alignment. - B2B Tech: Complex sales, cloud infrastructure expertise. - Founders & CEOs: Strategic operational partnership.

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    Experience & Cases

    Key Achievements: - Scaled operations for Meta, Tesla, Google. - Built strategic cloud ops team. - Improved forecast accuracy. Clients: - Meta, Tesla, Google, Microsoft. - Collaborated with product, sales, finance, VARs.

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    How to contact

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