Years of experience: 12
United StatesProject CoordinatorOffice AdministratorResearch AssistantOffice AssistantExecutive Assistant
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Exceptionally trusted; proven professional excellence.
Heloise's Career Path
Dec. 2022 -Present
120% LINODirector of Business Operations
United StatesIn this key role, I oversee retail and wholesale operations across North & South America, demonstrating strategic leadership in transforming the operational landscape of an international luxury fashion retailer.
➥ Led a comprehensive operational efficiency overhaul, reducing vendor count from 600+ to under 100, significantly decreasing operational costs and enhancing agility.
➥ Pioneered the ...
Mar. 2022 -Jan. 2024
INTERMIXAssociate Store Manager Retail Operations
In this role, I manage operations for Miami stores, excelling in both front-of-house and back-of-house responsibilities, significantly improving customer relationship management and operational efficiency.
➥ Spearheaded innovative client retention strategies, achieving a 15-20% month-over-month increase in client retention through targeted marketing and personalized follow-up programs.
➥ Focu...
May. 2020 -May. 2022
Missoni S.p.a.Sales Operations Coordinator
Miami, Florida, United StatesIn this pivotal role, I balanced front-of-house sales and back-of-house operations at a luxury clothing store, overseeing inventory management and leading a team of sales associates.
➥ Consistently outperformed sales targets, maintaining an average of over $100K in monthly sales and building an A-list client portfolio.
➥ Delivered the quintessential Missoni experience to clients while providi...