Years of experience: 22

Customer Retention SpecialistTutorData Entry SpecialistData Entry AssociateData EntryIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Lauren's Career Path
Business Analyst INov. 2013 -
Dec. 2024
Emory UniversityBusiness Analyst I
Atlanta, GA• Work closely with departmental customers to conduct business analysis and identify business objectives and requirements • Meet with business units to develop discovery documents which help development of recommendations such as form creations, workflows and updates to sites that will improve business processes • Collect information to assist in the development of technology plans and strate...
Investigative SpecialistJun. 2013 -
Nov. 2013
Vericon ResourcesInvestigative Specialist
Norcross, GA•Manage a book of accounts which includes background screenings, invoicing, organization of applicants and contacting recruiters. •Handle and maintain client relationship, issues and requests via phone and e-mail. •Conduct pre-employment background screenings as well as manage all administrative and financial aspects of all accounts. •Train new hires on the process of background screening as ...
Supervisor/Senior Background SpecialistMar. 2012 -
May. 2013
Database Systems InternationalSupervisor/Senior Background Specialist
Supervise background specialists daily and conduct yearly evaluations. Handle all client questions, issues and requests via phone and e-mail. Conduct pre-employment background screenings on all applicants for the University System of the State of Georgia, as well as over 25 private companies. Record, collect and organize payment for Database Systems International. Maintain client relationship...

Lauren's Posts

  • How I can help you

    I offer support via chat, phone, or email. My strengths include: - 10+ years of experience - Background in education and corporate settings - Multitasking and handling multiple issues or clients simultaneously

  • People I am looking for

    I am keen to work with a diverse range of clients, including: - Businesses seeking reliable support - Educational institutions - Corporations needing expert assistance

  • Experience & Cases

    Achievements: - Developed efficient forms with Microsoft Forms - Assisted students, parents, and staff for over a decade Previous Clients: - Emory University Faculty and Staff

  • How to contact

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