Amanda Ross-Gomez - Experienced Global Leader | Global Operations, Student Services, and Housing Managements | Open to Collaborations & New Opportunities,

Years of experience: 27

TutorCustomer ServiceConsultingCustomer Success ManagerEducationClient Relations Specialist

Trusted by top professionals

Haviva Parnes
Global Education Consultant
Verified
I had the pleasure of working with Amanda from 2015 to 2024 and can say confidently that anyone who hires Amanda will be lucky to have her. Amanda is organized, thoughtful and all around a great colle...

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Amanda's Career Path

Sep. 2022 -
Aug. 2024

EC English Language CentresHead of Global Accommodation

• Position made redundant due to organizational restructuring in August 2024 • Led the strategic development and execution of a global accommodation strategy across 21 international centers, spanning the US, UK, Ireland, Malta, Canada, and South Africa. This involved coordinating efforts across multiple departments, including operations, sales, and student services, to ensure the highest stan...

Aug. 2019 -
Sep. 2022

EC English Language CentresNorth America Accommodation Director

• Developed and implemented comprehensive strategies for optimizing occupancy and student accommodation across North America. • Improved US accommodation margins from 14.1% in 2019 to 20.1% in 2023, while increasing take-up rates from 45% to 49%. Boosted Canada accommodation margins from 17.6% in 2022 to 21.4% in 2024, generating an additional $200k in annual revenue, with take-up rates holdi...

Dec. 2017 -
Mar. 2020

EC English Language CentresRegional Center Director - EC Miami & EC Washington DC

Miami Beach, FL & Washington, DC• Oversaw both Miami and Washington DC centers, managing academic, student service, and financial operations with a focus on streamlining operations, enhanced student experience and staff performance