Years of experience: 30

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Davida's Career Path
Global Client Services DirectorJan. 2017 -
Jan. 2025
TMF Group Global Client Services Director
Barcelona Area, Spain• Accountable directly and indirectly for ongoing client services, growth of the portfolio of clients. • Managing a multi-regional senior client service team EMEA, US a LATAM) with an average of 6 global clients per Senior CSM in their portfolio focusing on organic growth and upselling. Last year reached an additional 9.1% net increase, and a retention rate of 94% • Able to support and accomp...
Operations Transformation Manager - Remedial ProjectsMay. 2016 -
Jan. 2018
TMF GroupOperations Transformation Manager - Remedial Projects
Barcelona Area, Spain• Coordinate with stakeholders in accrediting ISAE 3402 certifications in the country offices • Follow up on processes, training and internal audits through a setup of roadmaps of the offices across the global • Driving change across borders to have standardization in place related to HR&P processes. • Reporting and presenting to Regional Stakeholders on progress. • Based on the reports, busi...
Project Manager, Global OnboardingSep. 2013 -
May. 2016
TMF GroupProject Manager, Global Onboarding
Barcelona Area, SpainBuilding on years implementing HR, Payroll and related solutions at TMF. Concentrating on leading implementations. The roll includes: - Management and delivery of implementation projects - Bid support and prospect engagement - Input to the continuing development of methods and procedures in line with company growth and development - Change & Risk management

Davida's Posts

  • How I can help you

    Managed a team of 7 senior client managers, globally. Expertise in transformations and implementations across 100+ countries in HR & Payroll. 20+ years in client services in general. Fluent in 3 languages and learning Korean Flexible to travel.

  • People I am looking for

    • Open to all sectors but my preference is for the health or banking sector Transformations, centralization projects, implementations or Client excellence projects • Flexible to travel and/or to relocated

  • Experience & Cases

    Promoted all direct reports Achieved 10% net increase above goal 97% client retention rate clients were Booking.com, Brambles, Beigene, Dutch Ministry of Foreign Affairs, Automation Anywhere, Microstrategy Experience in transformation, centralization projects and Implementation

  • How to contact

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  • About myself

    Broad understanding of HR&Payroll outsourcing. Consultancy experience in transformation, implementation and improvement projects. More then 20 years experience working abroad in international companies

  • Job Description

    Seeking a senior position focused on client excellence, implementation, or transformation projects, where I can leverage my leadership skills and experience to drive impactful change and foster exceptional client relationships.

  • How to contact

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  • About myself

    Over two decades in global client services, excelling in service implementations, transformations, and account management. Led centralization projects, implemented global payroll solutions, exceeded upselling targets, and standardized processes for client benefit.

  • Job Description

    Seeking senior roles in transformation and implementation within HR & Payroll, focusing on onboarding and strategic development to enhance organizational efficiency and drive success.

  • How to contact

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